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Customized solution provides comprehensive profitability picture for Wilmington Trust.

When Wilmington Trust’s accountants needed to present crucial bottom line information to executive managers, Insight’s tailor-made financial model enabled them to overcome existing business software shortcomings and create complete reports that accurately portray business- unit profitability.

The Wilmington Trust Company has enjoyed robust growth in recent years. One of the largest trust businesses in the United States, Wilmington Trust Company has over 50 branches in a three-state area (Delaware, Maryland, and Pennsylvania). But it has been expanding its reach by opening offices across the nation and overseas.

Accurate and all-encompassing awareness of bottom-line contributions that keeps pace with growth is essential.

Client Situation
Wilmington Trust management needed to know how each of the bank’s six major lines of business contributed to overall profitability. The bank’s Management Accounting group needed detailed and summary level reporting on each of the six business units (including Retail, Commercial, and Wealth Management).

To this end, it installed new management accounting software to develop in-depth reports. However, though comprehensive, the software package fell short in describing exactly how each unit impacted the bottom line. Specifically, individual business units weren’t adequately broken out for separate P&L or Balance Sheet reporting purposes.

Client Requirements
The accounting group wanted to use the transactional data history contained within the new software package and add overhead and funding charges and credits to each business line on a user input basis.

Insight's Solution
To help the accounting group achieve its goal, we designed and built a customized financial model that used automated data extracts from the new accounting system to generate individualized business line reports.

Features within our solution included:

  • logic-based calculation and distribution of corporate overhead charges, off-balance sheet items, loan loss provision, and IT expenses
  • detailed input fields for funding charges and credits across the different lines of business
  • an inter-company eliminations re-distribution facility

Results
Using our model, the Management Accounting group was able to provide executive management with an accurate picture of the bottom line contributions made by each major business line. Our customized solution continues serving Wilmington Trust’s ongoing needs. Reports generated by our model have proven to be valuable tools for key profitability targets and capital allocation decision-making.

About Wilmington Trust
Wilmington Trust is a relationship-focused financial services provider for wealth management, specialty corporate trust, and commercial banking clients. Founded in 1903, Wilmington Trust manages $28 billion in client assets and serves customers throughout the U.S. and abroad.

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