Library

Services & Solution Details

Structured Metrics®
Structured Metrics® is an advanced process measurement methodology that is changing the way organizations view and understand their work processes. Using automated process definition and data collection technology, Structured Metrics® generates precise unit time and cost data that leading organizations require for accurate capacity, re-engineering, or costing analyses.

Reality-Based Unit Costing
Reality-Based Unit Costing™ (RBC) is the systematic identification and unit cost determination of key process drivers within any department of your organization. In as little as eight weeks, executive management can have precise information to make fact-based decisions.

Process Mapping & Redesign™
Process Mapping & Redesign™ (PMR) is a set of tools that facilitate a business unit's process improvement efforts. Through schematic depictions of a business unit's processes, a dynamic model immediately quantifies expected time and dollar savings from "what-if" scenarios.

Workforce Productivity Measurement™
Workforce Productivity Measurement™ (WFP) provides you with a comprehensive set of productivity measures for your business units.

Resource Planning Model™
The Resource Planning Model™ (RPM) is a scenario-driven tool to help business units anticipate their staff resource requirements over short- and medium-term durations.

Business Unit 360º™
Business Unit 360™(BU360) takes a 360º look at your company or business unit. Information from all participants in the business process enables you or senior management to make fact-based decisions.

Outsourcing Due Diligence™
Outsourcing Due Diligence™ (ODD) is a set of business process metrics to assist you in deciding whether to outsource infrastructure functions such as accounting, human resources, call centers, or the help desk.

Technology ROI Validation™
The Technology ROI Validation™ (TRV) tool captures the return on investment (ROI) from your technology or automation projects in an accurate, tangible, precise way.