Workforce Productivity Measurement™ (WFP) provides you with a comprehensive set of productivity measures for your business units. Simply put, WFP is the measure of a business unit's output as compared to the resources available as input. More specifically, WFP is a precise calculation of the utilization of available capacity within a business unit to produce mandated goods or services. And it is this calculation that easily and clearly demonstrates a business unit's productivity.
How
can productivity affect your business?With WFP, you can easily and accurately measure the time lost due to absenteeism, short-term disability, or other cases of personal leave. You can measure the consequences of time spent on administrative activities such as filing, email, voicemail, and meetings. Productivity is also impacted by corporate policies on professional education, job-related training and town hall type briefings.
An accurate understanding of how much of a department's time is spent on true production versus other activities, including time away from work and time spent on administrative duties, is a critical step in improving business performance.
Why is productivity measurement important?
Productivity has long been used as a key parameter of business performance.
Measuring productivity across different business units within an organization
enables executive management to better understand where additional
resources or process improvements are needed. In making strategic
and operational change decisions, knowledge of productivity statistics
can be vital. Productivity measures can play a key role in business
process redesign and optimization, improving throughput, assessing
maximum sustainable output, lowering product or service unit costs,
and in exploring the feasibility of outsourcing. The WFP component
of Structured Metrics® makes calculating productivity easy.
How Productivity Measurement™ Works
The Workforce Productivity MeasurementTM (WFP) compoent of Structured
Metrics® calculates productivity at a business unit level. WFP
differentiates a department's available capacity from its sustainable
capacity, which is the true denominator in the productivity measurement
equation.
Through the confidential and detailed assessment of every individual within a business unit, we calculate three different aspects of time available for production. It is this differentiation between capacities that allows us to accurately determine a department's productivity.
The WFP project team determines the precise workload in a business unit using Insight Analytics' Structured Metrics® methodology. By deploying advanced data collection technology, Insight consultants non-intrusively capture the unit times of all work processes. There is no equipment or software to buy, learn or maintain.
WPM is based on an intuitive productivity equation that ties together
departmental capacity and work performed.
Measuring productivity through PM yields two key figures: available
capacity utilized and sustainable capacity utilized. The degree of
difference between them generates insights into where time is being
spent or lost. Using sustainable capacity as the constraint for total
work performed reflects a more realistic productivity figure.
Unlike most firms, Insight-Analytics does not use third-party "standards" or industry benchmarks in developing unit time and capacity metrics for your organization. Rather, our WFP service tackles both aspects – capacity and work performed – with our systematic Structured Metrics® process measurement methodology. In as little as eight weeks, we can measure your workforce productivity with a high degree of precision – and help you begin the journey towards peak performance.
Can measuring workforce productivity have
a positive impact on your business?
Contact Insight-Analytics to get started now.
