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Structured Metrics®

Analysis is only as good as the information being analyzed. Through our Structured Metrics® methodology we begin the process where it should - at the measurement stage. Where most consultancies depend on historical and industry data alone, we know the value of precisely defining, collecting and verifying the data – data that ends up being the foundation for your most important business decisions.


Define the Data
Most companies make the mistake of assuming that their terminology, definitions and understandings are consistent across staff and across departments. The precise definition of the data is an often overlooked and unappreciated phase, but it remains the critical foundation to proper analysis. When defining the metrics, we also bring our understanding of Activity Based Costing, a fresh view of your business activities that ultimately provides a more accurate picture of your operating reality.

  • We list all possible metrics or units of measure that are relevant to the focus area
  • We bring the knowledge and language of Activity Based Costing
  • We precisely label and define the terms and metrics to be studied
  • We determine the 20 to 30 key performance indicators to watch
  • We codify the metrics for future use in our equations, formulas and models

Collect the Data
There is nothing better to work with than live, current data, so we employ a simple but powerful technology to quickly capture workers' daily activities. We use the "Time Wand," a credit card sized devise that allows us to track worker activities and time with great precision. We also use comprehensive surveying and interviewing, and in just 3 weeks we are able collect a tremendous amount of hard data.

  • We track your workers activities and time with Time Wand technology
  • We conduct comprehensive surveys of the key stakeholders
  • We interview key stakeholders
  • We gather existing company and industry data

Verify the Data
We are capable of gathering a formidable amount of data in a very short time, but it takes our mathematical and statistical expertise to reduce that data to a set that is reliable and dependable. Our experience working with measurements and data collection also enables us to quickly recognize and separate the good data from the bad. Once we are comfortable with the data set at hand, we can make analysis and conclusions with utmost confidence.

  • We statistically validate the collected data
  • We assign varying weight to the data based on its relative importance

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THE POWER OF
ACTIVITY BASED COSTING

Activity-based costing makes visible the economics of an organization and has proven itself to be an enabling mechanism for companies to better understand their processes, cycle times, and unit costs.

More importantly, ABC shows organizations how to have an impact on these factors. Structured Metrics uses the language of ABC - resources, activities, tasks, cost drivers, activity volumes, etc. - to facilitate process documentation and client education.

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TIME TRACKING
MADE EASY
AND ACCURATE WITH
THE "TIME WAND"



Confidential and precise recording of time spent performing business activities

Each unit is custom programmed for a given department's documented set of activity codes

Internal memory that records the activity bar-code with a time/date stamp

An audible beep and optical flash to indicate successful bar-code scan

Data is uploaded on a daily basis into the Operational Metrics work papers for statistical analysis
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